Orders placed before 16:00 GMT are processed on the same business day.

• Processing Time: Orders are typically processed within 1–3 days (Monday–Friday).
• Transit Time: After dispatch, transit usually takes 4–6 days (Monday–Friday).
• Estimated Total Delivery: Orders are delivered within 5–9 business days from the date of purchase.

If Your Order Is Delayed

• Allow an additional 3 business days beyond the estimated delivery timeframe.
• If your order does not arrive after this period, contact info@trevinae.com for assistance.

No, Trevinae offers free shipping within the United Kingdom.

• The item must be unused and unwashed
• Remain in its original packaging
• All tags must be attached

To request an exchange, contact our support team with your order details within 30 days of delivery. For more information, check our Return and Refund Policy.

Refunds are issued to the original payment method within 7 days after approval.

To cancel an order, contact us promptly at info@trevinae.com. Cancellations are only possible if the order has not yet entered the processing stage. If you no longer want to keep the item after delivery, you can request a return by following the procedure outlined in the Return and Refund Policy.